Less paperwork. A clearer path through permitting.
Growlab Municipal helps residents submit the right material, gives staff a clear next step and keeps the history of each property together. Your officials make every decision.
Electrical permit104 Mill LaneNorthside ElectricWaiting on applicantCode officeCorrection requestedNov 18
Site plan review7 Harbor WayHarbor Way LLCIn reviewPlanning BoardCompleteness checkDec 2
Certificate of occupancy31 Pine Hill RoadSam OrtizInspection setBuilding inspectorFinal inspectionNov 17
The staff workspace: every application with its owner, next action and due date. Sample data.
Your officials decide. No AI in permitting.
Your records, with a free complete export.
Inspections on any phone. Nothing to install.
Based in Portsmouth, New Hampshire.
The work
From the counter to the record.
Four people touch every application. Each one should know what to do next, and none of them should have to rebuild what happened before.
Residents and contractors
Get the right material in the first time.
Residents and contractors apply online or at the counter, see exactly what is missing and answer a correction without another trip to town hall.
Email sign-in with no password to remember, and drafts that save.
Corrections name the specific item that needs fixing.
Applicants see their own status and issued documents.
Applicant portal
Sample Town permits
Apply, respond to corrections and follow your application.
Sign in with your email
We’ll email you a one-time code. No password or account setup is needed.
Your name
Email address
Request code
Building permit · 12 Birch Path
1 correction needs your answer
The applicant portal on a phone. Sample data.
Counter staff
Pick up today’s work without reconstructing it.
Every case shows who owns it, who is waiting on whom, the next action and the deadline, with fees assessed, paid and outstanding beside it.
A named owner and a next step on every application.
Cash and check receipts recorded at the counter.
Deadlines and aging visible before they are missed.
ProcedureBuilding
Applicant / addressAlex Wren · 12 Birch Path
Accountable ownerCode office
Waiting onStaff
Next actionAssess the building fee
DeadlineNov 20, 2026
Assessed$125.00
Paid$125.00
Balance$0.00
One case: owner, next action, deadline and fees. Sample data.
Inspectors and boards
Inspect on a phone. Keep the evidence.
Inspection requests reach the inspector’s phone. Findings and photos are recorded on site, and a failed result stays on the record after it is corrected.
Request, schedule and record in a phone browser, with nothing to install.
A failed inspection requires a correction and a linked reinspection.
Board cases keep their findings, votes and Notice of Decision.
Inspections
Open a case to schedule, reschedule or record a result.
Day
Tue, Nov 17
Scheduled today
Final inspection 9:30 AM
Certificate of occupancy · 31 Pine Hill Road
Unscheduled requests
Rough inspection Requested
Building permit · 12 Birch Path Contact: Alex Wren
Reinspection After correction
Electrical permit · 104 Mill Lane Earlier failed result kept on record
Inspections on a phone. Sample data.
Records and leadership
Every step stays on the record.
Filings, uploads, reviews, fees and decisions build a history that cannot be quietly rewritten, so the reason for a decision is still there years later.
Each change is attributed to a person and a time.
Earlier submissions are kept, never overwritten.
Reports and a complete export come from the same record.
History and corrections
Save application · Revision 1
Applicant saved their application draft
Alex Wren · Nov 3, 9:08 PM
Upload document · Revision 2
Applicant uploaded a privately stored, scanned document
Alex Wren · Nov 3, 9:10 PM
Submit application · Revision 3
Applicant certified and filed this application version
Alex Wren · Nov 3, 9:10 PM
Start review · Revision 4
Staff opened the completeness review
Code office · Nov 4, 8:42 AM
Assess permit fees · Revision 5
Fee assessed from the published fee version
Code office · Nov 4, 9:15 AM
Record permit payment · Revision 6
Check received at the counter; receipt issued
Code office · Nov 5, 10:02 AM
One application’s history, step by step. Sample data.
See it running
Thirty minutes, on your own forms.
We will open the product and walk one of your applications through it: intake, review, fees, inspection and the record it leaves behind.
Authorized staff draft, preview and publish new form and fee versions. An application filed last year stays pinned to the version it was filed under.
No vendor ticket for a published form or fee change.
Old filings keep the rules they were filed under.
Your town approves rates, wording and who may publish.
02
People decide. No AI in permitting.
Your officials issue, approve and enforce. Growlab never does. Municipal permitting runs without AI.
Paying a fee or passing an inspection never approves an application.
Verifying an email never proves ownership or authority.
Clear on both sides of the counter.
How we deliver
Set up around your office, one phase at a time.
We build Growlab around the forms, fees and rules your office already uses, rehearse real work with your staff and go live in phases, each with your sign-off.
Your application types, fees and roles, set up with your staff.
Training for every role before each phase.
Support for staff, residents and contractors.
01
Start from your forms
We set up your application types, fees and roles from the documents your office already uses.
02
Rehearse real work
Your staff run corrections, inspections and receipts on sample cases before go-live.
03
Go live in phases
Each phase goes live with your sign-off, so staff and residents are never surprised.
04
One named contact
The same person is accountable from kickoff through training and support.
Growlab Municipal
Three things that do not change.
It remembers.
Every filing, correction, inspection and decision stays on the record, with who did it and when.
It’s yours.
Your records belong to your community. A free, complete export is part of every agreement.
People decide.
Your authorized officials make every decision. Municipal permitting runs without AI.
Built for the land-use office
One place for building, planning and zoning.
Building and trade permits, Planning Board and Zoning Board cases, inspections, certificates of occupancy and code complaints, all on the same property record.
Works beside your GIS, assessing and finance systems.
Growlab Ops, our economic development service, is separate and not required.
Your authorized officials. Growlab never issues, approves or enforces anything, and municipal permitting runs without AI.
Who owns the records?+
Your town does. A free, complete export is part of every agreement.
Can staff change forms and fees themselves?+
Yes. Authorized staff draft, preview and publish new versions, and earlier filings stay pinned to the version they were filed under.
Do residents need to create an account?+
No password is needed. Applicants sign in with an email address and a one-time code, save drafts and follow their applications.
Does this replace our GIS, finance or assessing system?+
No. Permitting works beside them. Parcel data and payment connections are set up and tested with you and your providers before go-live.
How is it bought?+
A one-time implementation fee and an annual subscription, scoped to your forms, departments and systems and written into your agreement.
What should we bring to the first conversation?+
An everyday application, the forms and fees behind it and the systems it touches. Do not send confidential files or credentials through the contact form.
Show us the application that keeps getting stuck.
Walk us through a building permit, a board case or an inspection that takes too many handoffs. We will show you how it runs in Growlab and what delivery would look like for your town.
Bring your forms, your fee schedule and the systems permitting has to work beside.
Keep private records and credentials out of the contact form.
