Growlab Municipal · Permitting & Licensing

Building permits, board cases, inspections and payments for small towns.

Building and trade permits, Planning Board and ZBA cases, map and lot, abutter notices, Notices of Decision, fees and receipts, and inspections on a phone, set up around your town’s forms and fees. Staff make the decisions.

Talk about permitting and licensing
A building inspector with a tablet talking with a contractor beside a framed house addition
How it reaches your counter

From kickoff to go-live

Set up around your office

Your application types, forms, fees, notices and reports, configured and reviewed with your staff.

Rehearsed with your staff

Corrections, inspections, receipts and board cases run end to end on sample records, with training for every role.

Live with your sign-off

Your adopted rules, your GIS and payment providers connected and tested, and your approval before each phase goes live.

See the product

The screens your staff and residents use

The staff queue: every application with its status, accountable owner, next action and due date. Sample data.
One case: procedure, applicant, owner, who it is waiting on, next action, deadline and fees. Sample data.
A case history: each saved, uploaded, submitted, reviewed, assessed and paid step with its author and time. Sample data.
The applicant portal on a phone: sign in with an email address and a one-time code. Sample data.

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Trust and accessibility

Hosted in the United States on AWS, with encryption in transit and at rest. WCAG 2.2 AA is our accessibility standard. Permitting runs without AI. Your records are yours, with a free complete export. Renewal is annual, with a nonappropriation exit.

Contact us about accessibility or request an accessible alternative.

One system for the land-use office.

Built for small-town offices where a handful of people handle building, planning, zoning and code work.

  • Building and trade permits
  • Planning Board and ZBA cases
  • Inspections on a phone
  • Fees, receipts and issued documents

Applications online or at the counter.

Residents and contractors apply online with map and lot and supporting documents, or staff take the application at the counter on the same form.

  • Applicants save drafts, submit and answer corrections.
  • Staff check completeness and keep every earlier submission.

Building permits, Planning Board and ZBA records.

Board review keeps variance findings, named votes, abutter notice evidence and a downloadable Notice of Decision. Staff and boards make the decisions.

  • Assigned work and supporting evidence in one place.
  • Hearing dates, notices, conditions and decisions on the case.

Change a form. Preserve the rules behind the case.

Staff publish new form and fee versions, and earlier filings stay pinned to the version they were filed under.

  • Cash and check receipts recorded at the counter.
  • Card payments run through your town’s own merchant account, set up and tested with you before go-live.
  • One ledger: assessed, paid and outstanding.

Inspect on a phone; keep the evidence.

Inspectors record findings, photos, corrections and reinspections from a phone browser, and permits are issued as stored PDFs.

  • Failed findings and corrections stay in the record.
  • Payment and inspection never replace official approval.
A small-town planning board meeting in a wood-paneled room at dusk

Every decision keeps its reasons.

Complaints and contractors.

Take a code complaint from report through investigation, findings, notice and closure. Contractors follow their own and delegated projects in one place.

  • Allegation, investigation and findings are kept separate.
  • Read-only access never permits editing.

Open the property’s history, not another search.

Applications, decisions, inspections and documents are reached from the parcel, by map and lot.

  • Parcel data comes from your GIS provider through an agreed connection or import.
  • Source identifiers and address history are preserved.
  • Disclosure and redaction rules apply to public property history.

Reports and records you control.

Report volume, processing time and revenue from the same record, and download the results as CSV or Excel.

  • A free complete export, at any time.
  • Permitting runs without AI.

Make the move around real staff and applicant work.

Start with the forms, rules, exports and files your team actually uses. We map the complete workflow, reconcile representative records and rehearse the transition so active work has a clear path through cutover.

  • People, source IDs, documents, fees and relationships come with you.
  • Role-based training for counter staff, reviewers, inspectors and administrators.
  • Technical support for staff, residents and contractors; your officials answer questions about permit requirements.
A hand-drawn parcel map of a lakeshore on a sunlit table

Open the property’s history, not another search.

Growlab Municipal

Three things that do not change.

It remembers.

Every filing, correction, inspection and decision stays on the record, with who did it and when.

It’s yours.

Your records belong to your community. A free, complete export is part of every agreement.

People decide.

Your authorized officials make every decision. Municipal permitting runs without AI.

The rest of Growlab

Permitting stands on its own, beside the systems your town already runs. See the Municipal overview.

An economic development director and a shop owner looking up at a newly opened storefrontGrowlab Ops for economic developmentKeep employers close, win funding, recruit the right businesses and report the results.A service you hire: the platform plus a named Growlab specialist.See how it works
Common questions

What people ask first

Can this cover board review as well as building permits?

Yes. Building permits and board review run in the same system, including a variance with findings, votes and a Notice of Decision.

Who controls forms and fees?

Authorized staff. They draft, preview and publish new versions, and earlier filings stay pinned to the version they were filed under.

Does paying a fee approve an application?

No. Payment and legal authorization are separate. Local officials decide whether to issue.

What happens to historical records and open cases?

We bring them over and reconcile them with you. The municipality owns its records, with a free complete export at any time.

How do GIS and card payments fit into implementation?

Growlab coordinates the parcel-data connection or import with you and your GIS provider. For cards, the municipality keeps its own merchant relationship; fee rules, merchant credentials and devices are set up and tested with you before go-live.

Bring the application that keeps getting stuck.

Show us an administrative permit, a board-reviewed application or a difficult enforcement case. Let’s connect the missing handoffs and define the right permitting and licensing scope for your team. Mention permitting in the contact form; do not include confidential case documents.

  • Include approved fee timing, review authority, form changes and records obligations.
  • Identify GIS, plan-review, payment and finance dependencies.
  • Describe the applicant and staff experience you want at each step.
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